Refund policy

Returns & Exchanges Policy

At Zeonic Designs, we take pride in the quality of our gear. While we do not offer general returns or "change of mind" refunds, we provide a replacement for the following specific scenarios:

✅ Eligibility for Replacements

We will ship a replacement at no additional cost to you if:

• Transit Issues: Your package is confirmed lost in transit or delivered to the incorrect address due to a carrier error.

• Incorrect Items: You received a different design, size, or product than what was ordered.

• Damaged Upon Arrival: The product arrived with physical damage or defects.

• Production Errors: There are significant printing errors or major color discrepancies that differ from the product listing. Please note: Colors may vary slightly depending on monitor settings.

⚠️ Policy Details

• Reporting Window: All issues must be reported within 7 days of the delivery date.

• Evidence Required: Please provide clear photos of the damaged item or the printing error to expedite your replacement.

• Final Sale: Because many of our items are produced to order, all sales are considered final unless one of the above conditions is met.